Central County Community Development Corporation

Title VI / Nondiscrimination & 504

Title VI/Nondiscrimination & 504 Policy Statement

The Central County Community Development Corporation will comply with the Title VI Civil Rights Act of 1964 and the Civil Rights Restoration Act of 1987, section 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act of 1990 (ADA), and related statutes and regulations in all programs, services, and activities. Title VI states that “no person shall on the grounds of race, color, national origin, or disability be excluded from participation in, be denied the benefits of, or be otherwise subjected to discrimination” under any Central County Community Development Corporation program or activity.

Title VI & 504 Notice to the Public

The Central County Community Development Corporation will not on the basis of race, color, or national origin, sex, age, disability, religion or family status:

• Deny any person service, assistance, or other benefit for which the person is qualified;
• Provide any person with a service different from that provided to others under the same program or service;
• Subject any person to separate treatment in any manner related to services, or other benefits;
• Limit any person in any way in the use of services, facilities, or any other advantages, privileges or benefits provided to others under any program or service;
• Treat any person differently from others in deciding whether the person meets requirements to receive aid, service, or other benefit;
• Deny any person or offer an opportunity different from that offered others in any program or service;
• Adopt methods that limit participation by any group of recipients or subject them to discrimination; and
• Refer any person to agencies that do not obey civil rights law.

The Central County Community Development Corporation (CCCDC) has established a discrimination complaint procedure and will take prompt and reasonable action to investigate and eliminate discrimination when found. Any person who believes that they have been subjected to discrimination based upon race, color, national origin, sex, religion, age, disability, or family status in any CCCDC program, service or activity may file a complaint with the Title VI Coordinator. If the complaint cannot be submitted in writing, the complainant should contact the Title VI Coordinator for assistance.

Download Title VI & ADA 504 Compliant Form

Donna Marshall
Urban League of Broward County
560 NW 27th Avenue
Fort Lauderdale, Florida 33311

dmarshall@ulbcfl.org
Phone: (954) 625-2589
Hearing Impaired: (800) 955-8771 (TTY/TDD)
Voice: 1-800-955-8770

The Title VI Coordinator has the responsibility for receiving, logging, acknowledging, investigating complaints, and reporting the findings. The Title VI Coordinator will notify the appropriate program director and Title VI Review Committee when a complaint is received.

Title VI & 504 Complaint Process

1. Formal complaints must be filed within (180) calendar days of the last date of the alleged act of discrimination or the date when the alleged discrimination became known to the complainant(s), or where there has been a continuing course of conduct, the date on which the conduct was discontinued or the latest instance of the conduct.
2. Complaints must be in writing and signed by the complainant(s) and must include the complainant(s) name, address and phone number. The Title VI contact person will assist the complainant with documenting the issues if necessary.
3. Allegations must be received by fax or e-mail will be acknowledged and processed, once the identity of the complainant(s) and the intent to proceed with the complaint have been established. For this, the complainant is required to mail a signed, original copy of the fax or email transmittal for the complaint to be processed. Complainant requiring special language services should contact the Agency’s Title VI/Nondiscrimination Coordinator.
4. Once submitted Central County Community Development Corporation will review the complaint form to determine jurisdiction. All complaints will receive an acknowledgement letter informing the complainant whether the complaint will be investigated by the Central County Community Development Corporation or submitted to the County, State or Federal authority for guidance.
5. The Central County Community Development Corporation has (45) days to investigate the complaint. If more information is needed to resolve the complaint, the Title VI Coordinator may contact the complainant. The complainant has (10) business days from the date of the letter to send requested information to the Title VI Coordinator. If the Title VI Coordinator is not contacted by the complainant or does not receive the additional information within 10
6. business days, the Authority can administratively close the complaint. A complaint can be administratively closed also if the complainant no longer wishes to pursue their complaint.
7. After the Title VI Coordinator reviews the complaint, the complainant will issue one of two certified mail letters to the complainant: a closure letter or a letter of finding (LOF). A closure letter summarizes the allegations and states that there was not a Title VI violation and that the complaint will be closed. An LOF summarizes the allegations and the interviews regarding the alleged incident, and explains whether any disciplinary action, additional training of the staff member or other action will occur. If the complainant wishes to appeal the decision, the complainant has (10) days after the date of the letter or the LOF to do so. The appeal will be reviewed by the Title VI Review Committee.
8. The Title VI Review Committee will have broad latitude to review an appealed complaint and make a finding. The committee may discuss the complaint with the complainant, the alleged offender, the Title VI Coordinator, or other parties to determine the facts. The committee will make a finding on the appeal within (15) calendar days of receipt of the request for appeal.
9. If the Complaint cannot be resolved by the Title VI Review Committee, a written report on the situation will be prepared and forwarded to the appropriate state or federal agency. If a complaint involves one of the department’s federally funded programs, the federal agency sponsoring the program will also be notified. Information will also be provided to the parties involved on the procedures for appealing to the federal level.

Retaliation

Retaliation is prohibited under Title VI of the Civil Rights Act of 1964 and related federal and state

nondiscrimination authorities. It is the policy of the CCCDC that persons filing a complaint of discrimination should have the right to do so without interference, intimidation, coercion, or fear of reprisal. Anyone who feels they have been subjected to retaliation should report such incident to the Title VI Coordinator.

ADA (Americans with Disabilities Act)/504 Statement

Section 504 ADA (Americans with Disabilities Act)/504 Statement Section 504 of the Rehabilitation Act of 1973 (Section 504), the Americans with Disabilities Act of 1990 (ADA) and related federal and state laws and regulations forbid discrimination against those who have disabilities. Furthermore, these laws require federal-aid recipients and other government entities to take affirmative steps to reasonably accommodate those with disabilities and ensure that their needs are equitably represented in programs, services, and activities.

The CCCDC will make every effort to ensure that its facilities, programs, services, and activities are accessible to those with disabilities. The CCCDC encourages the public to report any facility, program, service, or activity that appears in accessible to the disabled. Furthermore, the CCCDC will provide reasonable accommodation to disabled individuals who wish to participate in public involvement events or who require special assistance to access CCCDC facilities, programs, services, or activities. Because providing reasonable accommodation may require outside assistance, organization or resources, the CCCDC asks that requests be made at least (7) calendar days prior to the need for accommodation.

Questions, concerns, comments, or requests for accommodation should be made to the CCCDC’s ADA Coordinator:

Download Title VI & ADA 504 Compliant Form

Donna Marshall
Urban League of Broward County
560 NW 27th Avenue
Fort Lauderdale, Florida 33311

dmarshall@ulbcfl.org
Phone: (954) 625-2589
Hearing Impaired: (800) 955-8771 (TTY/TDD)
Voice: 1-800-955-8770

Limited English Proficiency (LEP)

Title VI of the Civil Rights Act of 1964, Executive Order 13166, and various directives from

Federally funded recipients to take reasonable steps to ensure meaningful access to programs, services and activities by those who do not speak English proficiently. To determine the extent to which LEP services are required and in which languages, the law requires the analysis of four factors:

• The number or proportion of LEP persons eligible to be served or likely to be encountered
• by the CCCDC’s programs, services or activities;
• The frequency with which LEP individuals come in contact with these programs, services
• or activities;
• The nature and importance of the program, service, or activity to people’s lives; and,
• The resources available to the CCCDC and the likely costs of the LEP services.

1. Using census data, the CCCDC has determined that LEP individuals speaking English less than

well represent approximately 40.8% of the community.

2. The CCCDC has received requests for translation or interpretation of its programs, services or

activities into Spanish and Creole or other languages. In addition, CCCDC sponsored community

outreach or public events are attended by significant numbers of LEP speakers. Thus, the CCCDC

estimates its contact with LEP individuals to be moderate.

3. For a specific programs or activity, CCCDC must determines the nature and importance of the program to LEP populations to determine which language assistance services may be needed. CCCDC defines as essential any document that advises the public of how to access nondiscrimination and public involvement policies.

4. The CCCDC employs a number of proficient Spanish and Creole speakers that are able to interpret and/or provide translation services. The analyses of these factors suggest that LEP services are required at this time. At a minimum, the CCCDC commits to:

• Maintain a list of employees who competently speak the LEP language(s) and who are willing

to provide translation and/or interpretation services.

• Distribute this list to staff that regularly has contact with the public.

• Provide public notification in the LEP language of the availability of language assistance.

The CCCDC understands that its community characteristics change and that the four-factor analysis may reveal the need for more or varied LEP services in the future. As such, it will at least triennially examine its LEP plan to ensure that it remains reflective of the community’s needs.

Anyone who requires special language services should contact the CCCDC’s Title VI Coordinator.

Public Notices:

· English – Persons requiring special language services should contact the Agency’s Title VI/Nondiscrimination Coordinator.

· Spanish – Las personas que requieran servicios de traducción deben comunicarse con el Coordinador del No Discrimin de la Agencia.

· Creole – Moun ki bezwen sèvis lang espesyal yo ta dwe kontakte Koòdonatè ki pa Diskriminasyon.

Helpful Links

U.S. Commission on Civil Rights

Title VI of the Civil Rights Act of 1964

Executive Order 13166 (Limited English Proficiency)

Americans with Disabilities Act

Limited English Proficiency (LEP)

ACCESSIBILITY AND ACCOMMODATIONS

Central County Community Development Corporation is an equal opportunity employer/program. Auxiliary aids and services are available upon request to individuals with disabilities. All voice telephone numbers on this website may be reached by persons using TTY/TDD equipment via the Florida Relay Service at 711. TTY/TDD 1-800-955-8771. Voice 1-800-955-8770.